Learning & Teaching & Student Experience IT Portfolio Group

The primary purpose of the Learning, Teaching & Student Experience IT Portfolio Group is to provide operational oversight for all IT-related aspects of delivery of the learning teaching and student experience. This includes, but is not limited to:

• Strategy Development and Implementation: Contributing to and supporting the development of IT enablement plans for learning, teaching and student experience aligned with the University's Learning and Teaching strategy and prioritised student experience deliverables, supported by digital learning ambitions. This is carried out in conjunction with the appropriate University governance structures.

• Technology Adoption: Identifying, evaluating, and recommending the adoption of new and emerging educational technologies and digital tools to enhance learning, teaching, pedagogy, assessment, and student experience, aligned to agreed priorities and budgets. This includes a presumption in favour of simplification and rationalisation where duplication adds limited value.

• Service Delivery: Monitoring and advising on the effective delivery, performance, and continuous improvement of IT services and infrastructure directly supporting, learning, teaching, pedagogy, student administration and the student experience on campus and at a distance (e.g., Virtual Learning Environments, EUCLID, Timetabling, exam software, library systems, e-assessment tools, distance learning platforms, media production, lecture capture, classroom technologies, student information systems). With published SLAs, EQIAs and DPIAs. 

• User Needs: Representing the IT needs and priorities of staff and students, related to learning, teaching and student experience, ensuring IT solutions are user-centric, accessible, supported by appropriate training and user research, and based on evidenced needs of users. User research and Human-Centred Design evidence will be proportionate to the scale/risk of change.

• Innovation & Best Practice: Fostering innovation in the use of technology for education and promoting best practices in open and digital learning across the University. Innovation is expected to be “safe-to-try” and governed, with appropriate security, privacy and accessibility assurances.

• Digital Estate: Oversight of the major Digital Estates platforms and services assigned to this Portfolio Group as listed in the heatmap in Appendix 2. Including ensuring the portfolio supports a coherent “front door”/service catalogue approach for learning and teaching digital services and systems.

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Last updated 11 July 2026, 8:17 AM